What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way (this includes your email addess, name, IP addess, billing details). In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, purchase a product or subscribe to a newsletter, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services including marketing campaigns and for shipping and biling purposes;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform and integrated with Ecwid. Wix.com and Ecwid.com provide us with the online platform that allows us to sell our products and services to you. Your data may be stored through their data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways are offered by Wix, Square and PayPal adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may need to pass your address, phone number and email address to the relevant food safety authorities in the event of a product recall.
You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and/or User Information we are entitled to do so.
We respect your privacy. The personal information that you give us is held with care and in utmost security. We do not sell, rent or transfer this information to third parties for their marketing purposes.
Whenever you are asked to fill in a form on our website be aware there may be a ‘subscribe option’ which you should leave unclicked if you do not want the information to be used by anybody for direct marketing purposes. You may opt out of receiving marketing emails by using the unsubscribe link on any correspondence from us; alternatively you can change your subscription by directly letting us know by email to firstname.lastname@example.org
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Click here to view which cookies are stored on our site visitors' computer.
How can your site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at or send us mail to: Data Protection, O So Eco Ltd, Newstones, Langton, Malton, YO17 9QP.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or send us mail to: O So Eco Ltd, Newstones, Langton, Malton YO17 9QP.